Marketıng Management Final 3. Deneme Sınavı
Toplam 20 Soru1.Soru
A well-written _______________ guides and motivates people in the organization and emphasize company’s strengths in the marketplace.
Which of the following completes the sentence above?
Strategic planning |
Marketing planning |
Marketing mix |
Vision statement |
Mission statement |
At the beginning, businesses are just ideas. If these set of ideas and beliefs regarding the business are given in a written form this written form, mirrors the ideas underlying mission and vision statements of corporation. A well-written mission statement guides and motivates people in the organization and emphasize company’s strengths in the marketplace. Vision statement specifies a dream, while mission statement provides a purpose.
2.Soru
Dividing the market according to buyer groups’ social class, lifestyle or personality characteristics is called:
Dividing the market according to buyer groups’ social class, lifestyle or personality characteristics is called:
Geographic segmentation. |
Demographic segmentation. |
Behavioural segmentation. |
Response based segmentation. |
Psychographic segmentation. |
Dividing the market according to buyer groups’ social class, lifestyle or personality characteristics is called psychographic segmentation. For instance, social class has a solid impact on consumer’s preference in cars and clothing.
3.Soru
Which of the following is not a characteristic of pure competition?
All the services sold are homogeneous. |
No company is large enough to affect prices. |
Some products being sold are better than others. |
There is a large number of buyers. |
The prices are determined by the markets. |
In pure competition, the products are homogenous, and there are so many buyers and sellers in the market, thus there is no firm becoming large enough to affect prices.
4.Soru
Which of the following positions does NOT exist in a Functional Marketing Organisation?
Advertising and Sales Promotion Manager |
Sales Manager |
Marketing Research Manager |
Regional Manager |
New Product Manager |
Regional management is not a position that exists in a Functional Marketing Organisation. Therefore, the correct answer is D.
5.Soru
________ is developed to demonstrate organizational weaknesses which lead to declines in performances, therefore managers try to reduce costs by for instance restructuring their operations.
What should be written in the blank?
________ is developed to demonstrate organizational weaknesses which lead to declines in performances, therefore managers try to reduce costs by for instance restructuring their operations.
What should be written in the blank?
Market penetration strategy |
Growth strategy |
Renewal strategy |
Stability strategy |
Diversification strategy |
Renewal strategy is developed to demonstrate organizational weaknesses which lead to declines in performances, therefore managers try to reduce costs by for instance restructuring their operations.
6.Soru
Which one is one of the SBUs (strategic business units) of The BCG Growth-Share Matrix?
Exclamation mark |
Dog |
Flower |
Horse |
Tree |
Share Matrix is a portfolio planning method
evaluating strategic business units of a company
in terms of their market growth rate (expressing
the attractiveness of the market) and relative
market share (expressing company’s strength in the
market), and according to the matrix, SBUs can be
classified as Stars, Cash Cows, Question Marks or
Dogs.
7.Soru
Which of the following consists of actors or partners that are close to the company and thus, has an impact on its ability to serve its customers?
Natural Environment |
Macro external environment |
Micro external environment |
Demographic Environment |
Economic Environment |
Micro external environment consists of actors or partners (e.g. customers, suppliers, etc.) that are close to the company and thus, has an impact on its ability to serve its customers.
8.Soru
Which of the following has a long-term perspective?
Strategic planning |
Marketing planning |
Marketing mix |
Functional strategy |
Business level strategy |
Strategic planning has a long-term perspective, whereas marketing planning has a shorter-term view derived from the perspective of the product and market portfolio of an organization designed to achieve its overall objectives. This shows the interdependence between strategic planning and marketing planning.
9.Soru
One of the main tools to develop a situation analysis, where both internal environment and external environment are examined is called:
Market Segment analysis. |
SWOT Analysis. |
Differentiated marketing. |
Positioning strategy. |
SMART Analysis. |
One of the tools to develop a situation analysis is called SWOT Analysis. Managers examine the internal environment for Strengths and Weaknesses, and at the external environment for Opportunities and Threats. Strengths are the positive internal factors, while Weaknesses are the negative internal factors. Similarly, Opportunities and threats are positive and negative external factors, respectively.
10.Soru
Which stage of the ladder of communication effects model implies the costumer's comparison of the product with other brands?
Awareness |
Liking |
Purchase |
Conviction |
Preference |
Preference for the product implies comparison with other brands. If the consumers who have tried the product because of the advertisements are satisfied with the product they will prefer it again. Salespeople are important to influence the preferences of customers especially on shopping goods. Consumers make comparisons between the competing brands and good sellers help customers in this process by giving information about the attributes of the competing brands. The correct option is E.
11.Soru
Who is the seller visiting small and medium sized companies that have problems with customer relations management may provide a solution to the customers?
Who is the seller visiting small and medium sized companies that have problems with customer relations management may provide a solution to the customers?
Missionary |
Technician |
Solution vendor |
Deliverer |
Order taker |
Solution vendor: A seller visiting small and medium sized companies that have problems with customer relations management may provide a solution to the customers. Solution vendors work to understand the problems of the company and may offer a CRM software to the company, may work with the company’s personnel together on the effective use of the software.
12.Soru
What is a marketing audit and what is its purpose?
Marketing audit is a comprehensive, systematic, independent, and periodic examination of a company’s environment, objectives, strategies and activities to determine problem areas and opportunities. |
Marketing audit describes our product or service. |
Audit focuses on the resources the company has at hand as labor, finance, equipment, time and other factors of production. |
Marketing audit set of our studies on the current marketing plan. |
Marketing control is the process of monitoring the proposed company’s plans. |
Marketing audit is a comprehensive, systematic, independent, and periodic examination of a company’s environment, objectives, strategies and activities to determine problem areas and opportunities. Marketing audit is more inclusive than other assessments. It covers all major marketing aspects of a company. If it covers only sales force or other marketing activity, then it is called functional audit.
13.Soru
What aims to achieve lowest costs to offer lower prices than competitors?
Generic strategies |
Differentiation |
Overall cost leadership |
Value chain |
Competitive strategy |
Overall cost leadership aims to achieve lowest costs to offer lower prices than competitors.
14.Soru
Which of the statement or statements below are the features of strategic planning?
I Functional and professional orientations likely to overweigh
II Goals are separated to specific targets
III Significance of goals and strategies is only recognizable over the long term
IV Has an overall, long-term organizational direction
Only I |
Only II |
I and II |
I, II and III |
III and IV |
15.Soru
The market targeting strategy which aims to tailor products according to individual’s and local customer groups’ needs and wants and sees the individual in every consumer is called:
Undifferentiated marketing. |
Mass marketing. |
Concentrated marketing. |
Micromarketing. |
Differentiated marketing. |
Micromarketing aims to tailor products and marketing programs according to individual’s and local customer groups’ needs and wants. With this strategy companies, seeing the individual in every customer, analyze the specific features in every customer.
16.Soru
The process that turns marketing plans into action assignments and ensures they accomplish the plan’s stated objectives is called:
The process that turns marketing plans into action assignments and ensures they accomplish the plan’s stated objectives is called:
Marketing strategy. |
Informal control. |
Efficiency control. |
Marketing implementation. |
Marketing audit. |
It is clear that the success of marketing depends on the success in implementation. The deffinition of marketing implementation emphasizes the process that turns marketing plans into action assignments and ensures they accomplish the plan’s stated objectives.
17.Soru
You may find yourself going to a supermarket to purchase a new chocolate or snack food to try it because of its advertisement on television.
Which function of advertising is it?
You may find yourself going to a supermarket to purchase a new chocolate or snack food to try it because of its advertisement on television.
Which function of advertising is it?
Informing |
Reminding |
Influencing |
Fantasy |
Lifestyle |
Influencing: Advertising messages influence us to try the products. You may find yourself going to a supermarket to purchase a new chocolate or snack food to try it because of its advertisement on television.
18.Soru
The person at a company who focuses on the special personnel and/ or the performance of special activities directed at an organisation’s most important customers is called:
Product manager. |
Brand manager. |
Category manager. |
Key account manager. |
Marketing vice president. |
According to Homburg and others’ (2000) definition of key account manager, “a key account manager focuses on the special personnel and/ or the performance of special activities directed at an organisation’s most important customers”. If companies develop closer relationships with customers, or adopt customer oriented view, key account management approach is an e ective tool to build closer and pro table relationships with customers.
19.Soru
At corporate level, which one is a stage that starts with describing an overall purpose and mission?
At corporate level, which one is a stage that starts with describing an overall purpose and mission?
Strategic planning |
Marketing planning |
Business planning |
Corporate planning |
Strategic management |
Strategic planning starts at the corporate level by describing an overall purpose and mission. At business level, strategies answer the following question: “How companies should compete in each of their businesses?”. After deciding on competitive strategies for each business, strategic marketing planning occurs at functional level through business-unit, product and market levels, and promotes company’s overall strategic planning with more comprehensive plans.
20.Soru
The question of “What do we want to become?" of corporations is answered by:
Mission statement. |
Market portfolio. |
Strategic planning. |
Marketing planning. |
Vision statement. |
Vision statements of corporations answers the question of “What do we want to become?”, whereas mission statement answers the question of “What is our business?”. Thus, while vision statement specifies a dream, mission statement provides a purpose. Mission and vision statements can be found in annual reports and web-sites of corporations.
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