Marketıng Management Ara 5. Deneme Sınavı
Toplam 20 Soru1.Soru
Which of the below is a cause of price decrease?
inflation |
increased demand |
lack of supply |
increased costs |
insufficient demand |
Fast changing environment makes price changes necessary in some situations. Price changes involve price cut and price increase. Companies cut prices to increase sales and market share in case of excess capacity or insufficient demand. On the other hand, increased demand, inflation, or prices lack of supply cause price increase. Buyers react to price changes differently. Price increase can be perceived as high quality or eligibility while price cut can be considered as a low quality, old fashioned, or a less demanded product.
2.Soru
Considering the product mix of a company, which of the following best explains 'Apple Company' selling iPhone XS, iPhone XR, iPhone 8 and iPhone 7 in Apple Stores at the same time?
Selling iPhone Xs, iPhone Xs, iPhone 8 and iPhone 7 at the same time in Apple Stores is the product mix width of Apple Company. |
Selling iPhone Xs, iPhone Xs, iPhone 8 and iPhone 7 at the same time in Apple Stores is the product mix length of Apple Company. |
Selling iPhone Xs, iPhone Xs, iPhone 8 and iPhone 7 at the same time in Apple Stores is the product mix depth of Apple Company. |
Selling iPhone Xs, iPhone Xs, iPhone 8 and iPhone 7 at the same time in Apple Stores is the product mix consistency of Apple Company. |
Selling iPhone Xs, iPhone Xs, iPhone 8 and iPhone 7 at the same time in Apple Stores is the product mix of Apple Company. |
Product mix depth refers to the number of iPhone versions offered in the Apple Stores. Therefore, the correct answer is C.
3.Soru
Which of the following is not among the flows in the distribution channels?
Physical flow |
Possession flow |
Allocation flow |
Payment flow |
Promotion flow |
There is a continuous flow in a distribution channel; thus, it resembles a pipeline. The work of the channel covers the performance of several marketing flows. The flows in the distribution channels are physical flow, possession flow, payment flow, information flow, and promotion flow.
4.Soru
Which of the following is the term used for charging too low price to drive a competitor out of business?
Predatory pricing |
Price fixing |
Deceptive pricing |
Excessive pricing |
Variable costs |
Predatory pricing is to charge a too low price (sometimes below the cost) to drive a competitor out of business.
5.Soru
What is 'the process of dividing the market into smaller groups that the members of each group are similar to each other as well as their reactions to the marketing mix of the company' called?
Targeting |
Market Segmentation |
Market Offering |
Wants and Demands |
Market Positioning |
Market segmentation is a process of dividing the market into smaller groups that the members of each group are similar to each other as well as their reactions to the marketing mix of the company. Therefore, the correct answer is B.
6.Soru
Rest and sleep is the ________ product of a hotel. What does the blank need to be completed with?
Rest and sleep is the ________ product of a hotel. What does the blank need to be completed with?
Core |
Generic |
Expected |
Augmented |
Potential |
A core product is the fundamental need or want that consumers satisfy by consuming the product or service. In another words, a core product is what customer is really buying. For example, the core product of a restaurant is food. The core product of a hotel is rest and sleep. The core product of a book is information.
7.Soru
Which of the following 'New-Product Pricing Strategies' best explains the example below?
'A multinational chemical company release its new cleaning product with a low price and wants to get into the market as quickly as possible.'
Product line pricing |
By-product pricing |
Two-part pricing |
Market-penetration pricing |
Market-skimming pricing |
Market-penetration pricing sets low prices to penetrate the market as much as possible. Therefore, the correct answer is D.
8.Soru
Which one below is an example of co-branding?
Ford automobiles |
Migros milk |
Sony Ericsson |
My little Pony |
Coca Cola |
Sometimes two companies join together and use co-branding with two established brand names (e.g. Sony Ericsson).
9.Soru
Which of the following about 'cost' is TRUE?
Cost is the higher limit of price. |
Total costs include both fixed costs. |
Variable costs are the ones that do not vary based on production level. |
Fixed costs refer to costs which are added at the level of production. |
Average total cost is calculated by subtracting fixed cost divided by unit sales to the variable cost. |
All the options above, except B, are wrong since, cost is the lower limit of price. There are different kinds of costs including fixed costs, variable costs, and total costs. Fixed costs refer to costs which are independent from the level of production. Variable costs are the ones that vary based on production level. Total costs include both fixed costs and variable costs for a given production level. Average total cost is calculated by adding fixed cost divided by unit sales to the variable cost. Therefore, the correct answer is B.
10.Soru
Which of the following is the term used for the total of all the values customers sacrifice, to possess a product or get a service?
Process |
Consumer |
Price |
Challenge |
Purchase |
Price is the amount of money paid by consumers to possess a product or get a service. A broader definition is that; price is the total of all the values, which customers sacrifice in order to benefit from using or having a product or service.
11.Soru
Which of the following is NOT one of the five main categories that a company should choose its orientation towards marketplace?
The buying concept |
The production concept |
The product concept |
The marketing concept |
The holistic marketing concept |
Company should choose its orientation towards marketplace with five main categories; the production concept, the product concept, the selling concept, the marketing concept and the holistic marketing concept. Answer A 'the buying concept' is not true, it should be given as 'the selling concept', therefore it is the correct answer.
12.Soru
What is the lower limit of prices?
Cost |
Customer value |
Revenue |
Value |
Psychology of the customers |
Price can be set between two limits. The upper limit is customer value while the lower one is cost.
13.Soru
Which one below is NOT one of the dimensions of the product mix of a company?
Product mix width
|
Product mix price |
Product mix length
|
Product mix depth
|
Product mix consistency |
The product mix of a company has four important dimensions:
• Product mix width
• Product mix length
• Product mix depth
• Product mix consistency
14.Soru
- Consumer
- Business
- Global
- Nonprofit
- Governmental
Which of the above are among the market types?
I and II |
II and III |
II, III and IV |
I, II, III and IV |
I, II, III, IV and V |
Markets are mainly divided into four categories as; consumer markets, business markets, global markets and nonprofit and governmental markets, so the correct answer is E. These markets are briefly explained:
Consumer Markets: Consumers are individuals who buy products or services for personal consumption. Since not all consumers are similar in terms of preferences, buying habits etc., marketers define their consumers’ characteristics through market segmentation based on demographic, psychographic, behavioristic and geographic criteria.
Business Markets: Business markets function differently than consumer markets. Their buying processes are particularly different. These markets consist of organizations that buy products or services for use in their own businesses or to make other products. For example, a dishwasher manufacturer might purchase steel, wiring, relevant equipment and so forth, as part of its final product from other parties in the business markets.
Global Markets: Companies realizing that they saturated in their local market have started to look for new opportunities in other regions of the world. Toyota Motors, McDonald’s, Adidas, or Nestle can be given as examples having global presence for many years. In global markets, companies focus on the selection and exploration of global marketing opportunities and utilize resources around the world for achieving competitive advantage. Toyota Motors started its business as a domestic marketer and then exported its cars to regional markets, then shifted to multinational markets and now company is a true global marketer building factories in foreign countries, employing local labor and complying to that country’s cultural environment. The companies in global markets face different requirements for buying and disposing of property, such as cultural, political differences as well as currency fluctuations.
Nonprofit and Governmental Markets: Nonprofit institutions are present for providing benefit to society and they are subject to different set of laws. Some educational institutions, charitable organizations and government agencies can be given as examples. For instance, Kızılay, Unicef or WWF offers different benefits to society. Kızılay provides aid for needy and defenseless people in disasters, Unicef specializes in promoting the practice of children’s rights. On the other hand, in governmental markets, the promised offering is reciprocated by tax offerings and other resources. Not only citizens, but also the stakeholders are influenced directly or indirectly by government legislation laws that are enacted.
15.Soru
Which of the following terms is not included in the definition of "marketing channel"?
sets of interdependent organizations |
sets of independent organizations |
the process of making a product |
the process of making service |
available for use or consumption |
Marketing channel is defined as sets of interdependent organizations involved in the process of making a product or service available for use or consumption.
16.Soru
Which of the below is defined as “an integrated sales experience that melds the advantages of physical stores with the information-rich experience of online shopping” by Rigby?
Omni-channel Retailing |
Brick and Mortar |
Brick and Click Retailers |
Distribution Channels |
Marketing Network |
Rigby defined omni-channel retailing as: “an integrated sales experience that melds the advantages of physical stores with the information-rich experience of online shopping”, so the correct answer is A. The information about the orther answer choices are as follows:
The term bricks and mortar refers to the physical retail stores. Brick and click retailers are the retailers that operate both online store (the clicks) and offline the physical retail stores.
Distribution channels primarily focus on the movement of goods and services from the business to the consumers.
A marketing network includes the company and its supporting stakeholders (i.e. customers, employees, suppliers, distributors, university scientists, and others) with whom it has built mutually profitable business relationships.
17.Soru
Which one below is NOT one of the brand decisions?
Brand Selection |
Brand Positioning |
Brand Name Selection |
Brand Sponsorship |
Brand Category |
18.Soru
Considering the 'Price Setting Process', which of the following order of steps is TRUE?
I-Identify pricing constraints and objectives II-Estimate cost, volume, and profit relationships III-Estimate demand and revenue IV-Set list or quoted price V-Select an approximate price level VI-Make special adjustments to list or quoted price |
I-Identify pricing constraints and objectives II-Estimate demand and revenue III-Estimate cost, volume, and profit relationships IV-Select an approximate price level V-Set list or quoted price VI-Make special adjustments to list or quoted price |
I-Estimate demand and revenue II-Identify pricing constraints and objectives III-Estimate cost, volume, and profit relationships IV-Select an approximate price level V-Make special adjustments to list or quoted price VI-Set list or quoted price |
I-Identify pricing constraints and objectives II-Estimate demand and revenue III-Select an approximate price level IV-Estimate cost, volume, and profit relationships V-Set list or quoted price VI-Make special adjustments to list or quoted price |
I-Identify pricing constraints and objectives II-Estimate cost, volume, and profit relationships III-Estimate demand and revenue IV-Select an approximate price level V-Set list or quoted price VI-Make special adjustments to list or quoted price |
The six steps in order in the price setting process are: Identifying pricing constraints and objectives, estimating demand and revenue, estimating cost, volume, and profit relationships, selecting an approximate price level, setting list or quoted price and making special adjustments to list or quoted price. Therefore, the correct answer is B.
19.Soru
Which marketing system joins production and distribution functions under single ownership and makes the producer undertake the functions of wholesaler or retailer?
Corporate Vertical Marketing System |
Administered Vertical Marketing System |
Contractual Vertical Marketing System |
Multichannel Marketing System |
Horizontal Marketing System |
Corporate Vertical Marketing Systems join production and distribution functions under single ownership. In this case, the producer undertakes the functions of wholesaler or retailer. An integration of an airline company with a travel agency or insurance company is an example for corporate VMS. The correct answer is A.
20.Soru
Which of the following is the overall goal of logistics?
To get the right goods as quickly as possible to meet the customers’ requirements. |
To decide on the best way to store goods at the best price. |
To build a bridge between production and retailers. |
To achieve a targeted level of customer service at the lowest possible total costs. |
To decrease the transportation costs and increase the warehousing costs. |
Ballou (1999) emphasizes that the objectives of logistics management as “getting the right goods or services to the right place, at the right time, and in the desired condition (undamaged) at the lowest cost and highest return on investment.” The overall goal of logistics is to achieve a targeted level of customer service at the lowest possible total costs.
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