Marketıng Management Final 1. Deneme Sınavı
Toplam 20 Soru1.Soru
Which of the following message execution style use a specific character, which is created to represent a brand?
Fantasy |
Mood or image |
Personality symbol |
Testimonial evidence |
Slice of life |
There are various ways to present a message each using a different style, tone, words and format. Some of the popular message execution styles are as the followings: Slice of life. Lifestyle. Technical expertise. Fantasy. Mood or image. Musical. Testimonial evidence or endorsement. Scientific evidence.
Personality symbol: In some of the ads, a specific character is created to represent the brand.
2.Soru
Which of the following may NOT be considered as a criteria of an effective advertisement?
Effective advertising must be coordinated and compatible with the other elements of marketing communication. |
Effective advertising must get people’s attention and create awareness. |
Effective advertisement messages promise what the brand can deliver. |
Effective advertising must be stated in a way that relates to the consumers’ needs, wants, and values. |
An advertisement must be entertaining, but consumers needn't remember it. |
To get financial and non-financial benefits from this investment, effectiveness of the advertisements is very important. If an advertisement is entertaining you but you are not remembering the advertised brand of course we may not call it as effective. Therefore, the correct answer is E.
3.Soru
Which of the following is true regarding the levels of strategy in a corporation?
Functional level strategy answers the question of what businesses we should be in. |
Corporate level strategies aim to maximize resource productivity for supporting business level strategies. |
Functional strategies are supported by corporate strategies which in turn supported by business strategies. |
Corporate level strategy focuses on the concept of “competing” and it covers all areas of a business unit such as operations, marketing, logistics, research and development, etc. |
Business level success cannot be achieved unless organization knows how to succeed at functional level. |
The hierarchy of levels of strategy is like a nest in which one strategy covers another. Corporate strategies are supported by business strategies, which in turn are supported by functional strategies. Therefore, corporate level success cannot be achieved if the organization does not know how to succeed at the business level. Similarly, business level success cannot be achieved unless organization knows how to succeed at functional level. Business level strategy focuses on the concept of “competing” and it covers all functional areas of a business unit such as operations, marketing, logistics, research and development, etc.
4.Soru
Which of the following shows the correct order in a communication process?
Sender - Encoding - Message/Media - Decoding - Receiver - Response - Feedback |
Sender - Decoding - Message/Media - Encoding - Receiver - Response - Feedback |
Sender - Message/Media - Encoding - Decoding - Receiver - Response - Feedback |
Sender - Encoding - Message/Media - Response - Decoding - Receiver - Feedback |
Encoding - Message/Media - Decoding- Receiver - Response -Feedback - Sender |
The natural order in a communication process takes place in the following order:
Sender - Encoding - Message/Media - Decoding- Receiver - Response -Feedback
Therefore, the correct answer is A.
5.Soru
Which of the following is true about the functions of promotional tools?
It is non-personal mass communication. |
They influence and persuade the consumers. |
They must be coordinated and compatible with marketing communication. |
They are the source of the message. |
It is the process of designing a commercial. |
Promotional tools fulfill various functions for an organization. Promotional tools aim to influence or persuade the customers by sending some messages to them. The message transfer that is directed to certain known and individually addressed persons is called personal communications.
6.Soru
The organisation which serves for different markets and user groups with distinct buying preferences and practises is called:
Product management organisation. |
Matrix management organisation. |
Market management organisation. |
Brand management organisation |
Geographic marketing organisation. |
If a market is divided into different user groups with distinct buying preferences and practices, a market management organisation is better for such organisations. Market management organisation is an organisation which serves for different markets and user groups with distinct buying preferences and practises.
7.Soru
Which one is related to cash cows?
They need less investment to sustain their market share. |
They are likely to have higher market share and are high-growth businesses or products. |
In order to finance this growth, they need higher investments. |
They need a lot of cash to sustain their position in the market as they have low relative market share. |
They may generate enough cash to sustain themselves or losses as they have weak market shares in low-growth markets. |
B is stars, C is stars, D is question marks, E is dogs.
8.Soru
The steps below are related with __________.
'Identifying functional expenses, determining how they are associated with each of the activities, assigns them to the marketing entities, preparing a profit and loss statement for each marketing entity and assigning functional expenses to marketing entities.'
Annual plan control |
Distribution control |
Profitability control |
Efficiency control |
Strategic control |
Profitability control is the option related with the steps given in the question. Therefore, the correct answer is C.
9.Soru
Which of the following is true for "Market Segment"?
Market segment is about dividing a market into distinct groups of customers sharing diverse needs, wants and purchase behaviours, behaviours. |
Market Segment consists a group of consumers sharing similar needs, wants and purchase behaviour; thus, it requests similar products. |
Market segment is about dividing the market according to consumers’ knowledge, attitudes, uses, or responses to a product. |
Market segment is about dividing the market according to the geographical units, such as regions, cities, or neighbourhoods. |
Market segment is about dividing the market age, according to variables, such as income, gender, occupation, education, religion, race, nationality, family size. |
Market segmentation divides a market into distinct groups of customers sharing diverse needs, wants and purchase behaviours, behaviours; thus, it requires different products and services. Market Segment consists a group of consumers sharing similar needs, wants and purchase behaviour; thus, it requests similar products.
10.Soru
'An ad explains a company’s 60 years of experience in making a product.'
Which message execution style is it an example of?
Slice of life |
Scientific evidence |
Technical expertise |
Testimonial evidence |
Lifestyle |
Technical expertise: This type of advertisement focuses on the company’s expertise in making a product or providing a service. For example, the ad explains a company’s 60 years of experience in making a product. The correct option is C.
11.Soru
Which of the following is a characteristics of personal communication?
Feedback direction is two way. |
Speed of reaching big audience is high. |
Measuring effectiveness is difficult. |
Individual attention is low. |
Costs/reached person is low. |
Differences between personal and mass communication is seen on the table below. The correct option is A.
12.Soru
In which message execution 'a trustable and credible person suggests the product'?
Fantasy |
Scientific evidence |
Testimonial evidence or endorsement |
Mood or image |
Lifestyle |
Testimonial evidence or endorsement: A trustable and credible person suggests the product. This person maybe a celebrity or an ordinary person representing the target market of the product.
13.Soru
Which of the following is true for "Marketting strategy"?
It aims to create customer value. |
It only aims achieving profit |
It is based on the least contact with customers |
It consists of only one element |
It helps to focus on few customers |
Marketing strategy aims to create customer value and achieve profitable and enduring relationships with customers40. As you may recall from the previous chapters of the book, marketing strategy consists of Market Segmentation (dividing the market into segments), Market Targeting (choosing target markets), Positioning products and/or services (selecting the position you want to establish in your target market), and developing a Marketing Mix. With these steps, a company decides about the types of the customers it will serve (segmentation and targeting), and the ways of giving service to them (positioning and differentiation) (positioning and differentiation).
14.Soru
Which of the following is the best option to complete the sentence below?
'__________ is responsible for resolving disputes, being referee, brand, and developing new brands so that the brands of the same firm do not come across.'
Sales Vice President |
Marketing Vice President |
President |
Key account manager |
Category manager |
Category manager is responsible for resolving disputes, being referee, brand, and developing new brands so that the brands of the same firm do not come across. Therefore, the correct answer is E.
15.Soru
Which one of the authors below argues that ancient Greece is another source for origins of strategy?
Ansoff |
Neumann |
Drucker |
Chandler |
Freedman |
According to Freedman, research on chimpanzees and early human societies demonstrated that strategy is a consequence of inadequate resources and fight for survival. Later, Freedman (2013) argues that ancient Greece is another source for origins of strategy. The term “Strategy” comes from a Greek Word “strategos” which means “a general” and takes its roots from terms “army” and “lead”, thus the concept has traditionally been used in a military or political context.
16.Soru
Which of the following is not true for the objectives of business units?
They are specific |
They are measurable |
They are time-free |
They are achievable |
They are relevant |
Objectives should be SMART, meaning Specific, Measurable, Achievable, Relevant and Time-bound/Time-based/Time sensitive
17.Soru
In 1980’s which of the authors below put competition rather than planning in the center of strategic thinking?
Chandler |
Freedman |
Mintzberg |
Porter |
Wilson |
Within 1980s, especially the works of Porter (Competitive Strategy, 1980; Competitive Advantage: Creating and Sustaining Superior Performance, 1985) altered the research in the field, and put competition rather than planning in the center of strategic thinking. With this research, Porter developed a more concrete and practical context for the field especially through the tools he created.
18.Soru
“_________________________ is taking a long-term perspective and seeing the big picture, consisting both the organization and its competitive environment, and thinking how these fit together”
Which of the following completes the sentence above?
Functional strategy |
Business level strategy |
Strategic thinking |
Performance |
Competition |
Strategic thinking is taking a long-term perspective and seeing the big picture, consisting both the organization and its competitive environment, and thinking how these fit together. Thus, there is a positive relationship between strategic thinking and performance.
19.Soru
Which one is NOT a function of promotional tools?
Promotional tools influence and persuadethe consumers. |
Promotional tools attempt to persuade currentand potential customers of the desirability of entering into an exchange relationship. |
Elements of the promotion mix may beused to reinforce experiences. |
Promotion makes it possible to providereassurance or comfort immediately prior to an exchange or, more commonly, post- purchase. |
They are effective in creating arepeat purchase pattern for the customer. |
E is about sales promotion.
20.Soru
What outsourcing means?
Outsourcing is a kind of starting point of new born companies. |
Outsourcing means using another firm for the manufacture of needed components or products or delivery of a service. |
Outsourcing includes the exchange of representatives from the organization to the government. |
Outsourcing is a business practice in which a company sells another company or an individual to perform tasks. |
Outsourcing is a good business strategy to cut costs. |
Outsourcing means obtaining some goods and service outside.
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